The Ministry of Personnel and Microsoft announced the rollout of AI copilots across India's central civil service — roughly four million employees — through the iGoT Karmayogi platform.
The assistants draft notes, summarise files and answer policy queries in 12 Indian languages, running on government-community-cloud infrastructure that keeps data within Indian jurisdiction.
Pilot ministries reported file disposal times falling by roughly a third — a number that, at the scale of the Indian state, compounds into something enormous.
